Legal

    Terms of Service

    Last updated: May 13, 2026

    Welcome to PlannerNova. By creating an account or using our service, you agree to these Terms of Service ("Terms"). Please read them carefully.

    1. The service

    PlannerNova provides online tools for designing seating charts, managing guest lists, collecting RSVPs, building wedding websites, and related event planning features. We may add, change, or remove features at any time.

    2. Your account

    You must be at least 16 years old to use PlannerNova. You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately of any unauthorized use.

    3. Acceptable use

    You agree not to:

    • Use the service for any unlawful, harmful, or fraudulent purpose.
    • Upload content that infringes intellectual property or privacy rights of others.
    • Send spam, phishing, or unsolicited bulk communications via PlannerNova.
    • Attempt to access, reverse-engineer, or disrupt the service or other users' data.
    • Resell or redistribute the service without our written consent.

    4. Subscriptions & payments

    Paid plans are billed in advance on a monthly or annual basis through Stripe. Fees are non-refundable except where required by law. You may cancel anytime; access continues until the end of the current billing period.

    We may change pricing with at least 30 days' notice. Continued use after a price change constitutes acceptance.

    5. Your content

    You retain ownership of all event data, guest lists, and uploads ("Your Content"). You grant PlannerNova a limited license to host, display, and process Your Content solely to operate the service for you.

    You are responsible for ensuring you have the right to upload and share Your Content, including guest contact details.

    6. Intellectual property

    PlannerNova, our logo, designs, and software are owned by us and protected by copyright and trademark laws. These Terms do not grant you any right in our brand or technology beyond the right to use the service.

    7. Termination

    You may close your account at any time. We may suspend or terminate your account if you violate these Terms, fail to pay, or use the service in a way that creates risk for us or other users. On termination, your access ends and your data may be deleted after 30 days.

    8. Disclaimer of warranties

    PlannerNova is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or fit for a particular purpose.

    9. Limitation of liability

    To the maximum extent permitted by law, PlannerNova will not be liable for any indirect, incidental, special, or consequential damages, or loss of profits or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.

    10. Changes to these Terms

    We may update these Terms from time to time. Material changes will be announced via email or in-app notice at least 14 days before they take effect.

    11. Contact

    Questions about these Terms? Email support@plannernova.com.